Last updated: October 7, 2026 · Version: 2026-10-07
Data controller: BeepBoop Studios LLC (operating as Level: Adult)
BeepBoop Studios LLC ("we," "us," or "our"), operating the Level: Adult app, is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and the rights you have over your data.
By using the Service, you agree to the collection and use of your information as described in this Policy. If you do not agree, please do not use the Service.
Account and Profile Data
When you register, we collect your email address, display name, username, birth year, and any profile information you provide (such as character appearance choices, living situation, and job status). If you sign in with Google OAuth or Sign in with Apple, we receive your account email, name, and basic profile information as permitted by those provider settings. If you choose Apple's "Hide My Email" option, we receive only a private relay email address (format xxxxx@privaterelay.appleid.com) and forward any communications through Apple's relay service.
Usage and Activity Data
We collect data about how you interact with the app: quests completed, lessons viewed, XP earned, streaks maintained, skills unlocked, and in-app choices made. This data is used to personalize your experience and track your progress.
Device and Technical Data
We automatically collect certain device and technical information, including: IP address, browser type and version, operating system, device type, time zone, referring URLs, and session duration. This information helps us operate and improve the Service.
Product Analytics Data
We collect pseudonymous event-level data about how you use the app — for example, when you start a lesson, complete a quest, view the paywall, or recruit an NPC. This data is tied to a randomly-generated analytics identifier (not your name or email) so we can analyze aggregate behavior. We also record a sampled subset of session replays (approximately 5% of sessions) to diagnose UI bugs we cannot reproduce ourselves. Form inputs, passwords, and the contents of private messages are masked. You can opt out by enabling "Do Not Track" in your browser; our analytics provider respects DNT and will not capture events from those sessions. This data is processed by PostHog (see Section 4).
Advertising Data
The free, ad-supported version of the app shows ads served by Google AdMob. Premium subscribers see no ads. To show ads and measure how they perform, the Google Mobile Ads SDK may use your device's advertising identifier (Apple's IDFA on iOS or the Advertising ID on Android), your IP address, coarse (not precise) location, and ad-interaction data such as which ads were shown and tapped.
Personalized ads. If you are 18 or older and you allow it, ads may be personalized, meaning Google may choose ads based on your interests and on activity linked to your device's advertising identifier, including activity in other apps and websites. We only ask Google for personalized ads when all of these are true: the birth year on your account shows you are 18 or older (if we don't know your age, we treat you as under 18); where the law requires your consent (for example in the European Economic Area, the United Kingdom and Switzerland), you have given it in the consent message shown in the app; and on iPhone and iPad, you chose "Allow" when the app asked to track your activity (Apple's App Tracking Transparency prompt). If you choose "Ask App Not to Track", your advertising identifier is not shared and your ads are not personalized. In every other case, including any time you decline, we request non-personalized ads, which are based on general context such as the app you are using and your approximate location, not on a profile of you.
Players under 18. If your account shows you are under 18, or we don't know your age, you only ever get non-personalized ads, and we tell Google to treat ad requests from your device as coming from someone under the age of consent. We never ask players under 18 for permission to track them. Your birth year stays with us: it is used on your device to make this choice and is not sent to Google.
Changing your choices. You can change your mind at any time: in the app under Settings → Privacy choices (shown where the law gives you these choices, such as the EEA, UK and US states with privacy laws; this is also where residents of those US states can opt out of the "sale" or "sharing" of personal information for targeted advertising); on iPhone and iPad under Settings → Privacy & Security → Tracking; on Android under Settings → Privacy → Ads (or Settings → Google → Ads), where you can delete or reset your advertising ID. Upgrading to Premium removes all ads. Google's use of this data is governed by Google's Privacy Policy (see Section 4); you can learn how Google uses data from apps that use its services at https://policies.google.com/technologies/partner-sites.
Health and Wellness Data (if granted)
If you grant permission, the app may access health metrics from Apple HealthKit (on iOS) or Android Health Connect (on Android) — such as step count, sleep data, heart rate, active calories, distance, blood oxygen (SpO₂), mindfulness minutes, and workout information. Health data is read locally on your device for the purpose of auto-completing wellness quests; we do not transmit raw health readings to our servers and never share, sell, or use health data for advertising. You can revoke individual metric permissions at any time through iOS Settings → Health → Data Access & Devices, or Android Health Connect → App permissions.
Push Notification Tokens
If you opt in to push notifications, your device registers a notification token with Apple Push Notification service (APNs) on iOS or Firebase Cloud Messaging (FCM) on Android. We store this token to deliver streak reminders, quest nudges, and account-related alerts. You can disable push notifications at any time through your device's notification settings, and tokens are deleted when you delete your account.
Communications Data
If you contact us by email or through in-app support, we retain those communications to respond to your inquiry and improve our support processes.
Legal Agreement Records
We record when you agree to our Terms of Service and Privacy Policy, including the agreement timestamp, IP address, and version accepted. This is retained permanently for legal compliance.
We use the information we collect to:
We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.
We do not sell your personal data. We share data only as follows:
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except:
Backups may retain copies of your data for up to 90 days after deletion.
We implement industry-standard security measures to protect your data, including:
No system is completely secure. If you believe your account has been compromised, contact us immediately at support@leveladult.com.
GDPR Rights (EEA, UK, and Switzerland residents)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under the GDPR and applicable national laws:
To exercise these rights, contact us at support@leveladult.com. We will respond within 30 days. You also have the right to lodge a complaint with your local supervisory authority. The data controller is BeepBoop Studios LLC.
CCPA Rights (California residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To submit a verifiable consumer request, contact support@leveladult.com. We will respond within 45 days.
The Service is intended for users aged 13 and older. We do not knowingly collect personal information from anyone under 13. If we become aware that a user is under 13, we will promptly delete their account and associated data. If you believe we have inadvertently collected data from a child under 13, please contact us at support@leveladult.com immediately.
Users between the ages of 13 and 18 must have permission from a parent or legal guardian to use the Service and to consent to this Privacy Policy. By using the Service, users in this age range confirm they have obtained that permission. In jurisdictions where the digital age of consent for data processing is higher than 13 (such as parts of the EU), users must meet their local minimum age and obtain parental consent where required.
We use cookies and browser local storage to operate the Service:
You can disable cookies through your browser settings, but doing so may prevent some parts of the Service from working correctly.
BeepBoop Studios LLC is based in the United States. If you are accessing the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These countries may have different data protection laws than your country of residence.
For EEA/UK users, such transfers are conducted under appropriate legal mechanisms, including Standard Contractual Clauses as approved by the European Commission.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent in-app notice at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Policy. The version date at the top of this document identifies the current version.
For privacy-related questions, requests, or concerns, please contact us:
Email: support@leveladult.com
Data Controller: BeepBoop Studios LLC (Level: Adult)
Incorporated in: Texas, USA